Why NENA Matters to 9-1-1 Matters
Throughout its history, the National Emergency Number Association (NENA) has represented The Voice of 9-1-1™, focusing on 9-1-1 policies, technologies and operations’ issues while promoting...
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Wireless UC E9-1-1 Technology At-A-Glance Guide Now Available!
We are thrilled to announce today that our new Technology At-A-Glance Guide is available. This guide is Part 2 of the special 4 Part Wireless UC E9-1-1 series, and walks you through the location...
View ArticleBefore You Go VoLTE, Read This
When I’ve spoken with non-nationwide carriers recently, I’ve noticed that there are more and more concerns about Voice over LTE (VoLTE), especially when discussing E9-1-1 for VoLTE. Questions vary...
View ArticleTDI Recognizes Advocates for the Deaf and Hard of Hearing Community
TDI (formally known as Telecommunications for the Deaf and Hard of Hearing) is a national advocacy organization focused on equal access issues in telecommunications and media. Every two years, TDI...
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Intrado/911 Enable Will Be ReBranded as “WEST”
We are very pleased to announce that Intrado/911 Enable will be re-branded as “West”. This change will take place during the first quarter of 2016. West develops technology-enabled communications that...
View ArticleM2M and IoT: 4 Industry Insights You Should Know
Last month we hosted a webinar, Building a Smarter Internet of Things, with Frost & Sullivan and our partner, Gemalto. Our panelists covered a lot of ground in 60 minutes, so I wanted to share...
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The E9-1-1 Holiday Tribute
The holiday season is officially under way. If you are like me, you are probably in a frenzy trying to complete your projects before year end and your weekends and evenings are booked with activities,...
View ArticleWest Safety Services’ EGW Now Compliant with Avaya Aura 7.0
9-1-1 is the most essential service your end users will ever require. As enterprises move towards adopting new technology platforms like Avaya Aura 7.0, there are obvious and important benefits behind...
View ArticleEssential GIS – the Future is Now!
By David Peck, Sr. Account Executive, West, Safety Services An integrated approach to Geographic Information Systems (GIS) is essential to Next Generation 9-1-1 (NG9-1-1) Public Safety Answering Points...
View ArticleGo for the Gold: Integrated Text-to-911 for PSAPs
By John Snapp VP of Technology for West, Safety Services A significant goal was achieved in 2009 when a public safety answering point (PSAP) located in the basement of a county jail in Waterloo, Iowa,...
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